HSR&D Center for Health Information and Communication (CHIC)
Richard M. Frankel, PhD
Core Investigator, VA HSR&D Center for Health Information and Communication
Professor of Medicine, Indiana University School of Medicine
Research Scientist, Center for Health Services Research, Regenstrief Institute, Inc.
Dr. Frankel’s research focuses on clinician-patient communication and its effects on quality and safety, the effects of exam room computing on physician patient communication and effective organizational change strategies. He leads the VA inter-professional fellowship program in patient safety and is involved in several safety-related VA research projects. He has been a senior mentor for more than 25 research fellows and more than 10 junior faculty in medicine, pediatrics and family medicine. Dr. Frankel was recipient of the American Academy on Physician and Patient’s George Engel Award for outstanding contributions to research on communication in the medical encounter and won the Lynn Payer award for contributions to teaching and scholarship in clinician patient communication. He has published more than 150 research papers in the area of clinician-patient communication and serves on a number of editorial boards including the Journal of General Internal Medicine, The Permanente Journal, BMC Education, and Communication and Medicine. He has also served on several national boards and study sections, including both VA and AHRQ grant review panels.
